Product Demo & Guidance
Choosing the right cleaning robot is important because every home and office has different cleaning needs. SR India Technology provides proper product demo and expert guidance to help customers select the best product according to area size, floor type, budget, and usage. Our team explains product features, cleaning performance, app control, mapping, maintenance, and safety in a simple way. This helps customers make the right buying decision with full confidence.
Installation & Setup Support
SR India Technology provides complete installation and setup support after product purchase. Our team helps with product placement, charging dock setup, app connection, Wi-Fi setup, mapping, and first-time usage guidance. For floor cleaning robots, we guide customers on room mapping, scheduled cleaning, no-go zones, virtual walls, and cleaning modes. This makes the product easy to use from the first day.
Repair & Maintenance
We provide repair and maintenance services for cleaning robots and smart cleaning products. Regular maintenance helps improve cleaning performance, reduce breakdowns, and increase product life. Our service support includes suction issues, charging problems, sensor problems, wheel issues, brush replacement, battery problems, water tank issues, and app connectivity problems. We also guide customers on regular product care.
Spare Parts Support
SR India Technology provides spare parts and accessories support for cleaning robots and smart products. Using the right spare parts helps the product work smoothly and maintain good cleaning results. We help customers with mop pads, filters, dust bags, side brushes, main brushes, water tanks, batteries, sensors, cleaning cloths, and charging parts. Our team also guides when and how to replace these parts.
Online & Phone Support
SR India Technology provides online and phone support for product usage, setup, troubleshooting, and maintenance guidance. Customers can contact our team for quick help without visiting the service center every time. We support customers with app connection, Wi-Fi setup, mapping help, cleaning mode guidance, charging dock placement, filter cleaning, mop replacement, and spare parts guidance.
Staff Training
SR India Technology provides staff training by product experts for cleaning robots and smart home products. Our expert team trains your staff about product features, usage, installation process, app connection, mapping, cleaning modes, and basic troubleshooting. This training helps sales teams, service teams, showroom staff, and support staff explain the product confidently to customers. With proper product knowledge, your team can improve customer experience, product demo quality, and after-sales support.