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Shipping & Delivery Policy

At SR INDIA TECHNOLOGY, we provide delivery of our products to serviceable locations across India. We aim to deliver products safely, on time, and with proper customer support.

By placing an order on our website, customers agree to the terms mentioned in this Shipping & Delivery Policy.

1. Serviceable Delivery Locations

We currently deliver products to available serviceable locations in India.

Delivery availability may depend on:

  • Customer location
  • Product type
  • Courier service availability
  • Installation requirement
  • Technician availability
  • Local transport conditions

For some products or locations, our team may contact the customer before dispatch to confirm delivery feasibility.

2. Order Processing Time

After an order is successfully placed and payment is confirmed, the order is usually processed within 1–2 business days.

Order processing may take longer during:

  • Sundays or public holidays
  • High order volume
  • Stock verification
  • Address confirmation
  • Installation scheduling
  • Courier pickup delays

Customers will be informed if there is any major delay in processing the order.

3. Estimated Delivery Time

Estimated delivery time may vary depending on the customer location and courier service.

General delivery timeline:

  • Surat and nearby areas: 0–1 business days
  • Major cities in Gujarat: 2–5 business days
  • Other locations in India: 3–6 business days

Delivery timelines are estimated and may change due to courier delays, holidays, weather conditions, transport issues, or other external factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be shown or informed before order confirmation.

In some cases, SR INDIA TECHNOLOGY may offer free delivery depending on:

  • Product category
  • Offer period
  • Customer location
  • Order value
  • Installation requirement

Any applicable delivery, installation, or service charges will be communicated clearly before confirmation wherever required.

5. Installation-Based Products

Some products may require installation, demonstration, or setup support.

For installation-based products:

  • Delivery and installation may be scheduled separately.
  • Installation timing depends on technician availability.
  • Our team may contact the customer to confirm a suitable date and time.
  • In some areas, installation support may be provided online or by phone.

Installation charges, if applicable, will be communicated before confirmation.

6. Customer Address Responsibility

Customers must provide correct and complete delivery information while placing an order.

This includes:

  • Full name
  • Mobile number
  • Complete address
  • Landmark
  • City
  • State
  • PIN code

SR INDIA TECHNOLOGY will not be responsible for delivery delays, failed delivery, or additional charges caused by incorrect or incomplete address details provided by the customer.

7. Delivery Attempt and Failed Delivery

If delivery fails due to customer unavailability, incorrect address, unreachable phone number, or refusal to accept the order, additional delivery charges may apply for re-delivery.

If the order is returned to SR INDIA TECHNOLOGY due to failed delivery, refund or re-shipping will be handled as per our Refund & Return Policy.

8. Package Inspection at Delivery

Customers are requested to check the outer packaging at the time of delivery.

If the package appears damaged, opened, or tampered with:

  • Do not accept the package if damage is clearly visible.
  • Take photos or videos of the package.
  • Inform SR INDIA TECHNOLOGY immediately.
  • Share order details and proof with our support team.

This helps us resolve delivery-related issues quickly.

9. Delayed Delivery

Although we try our best to deliver within the estimated timeline, delays may occur due to:

  • Courier service delays
  • Public holidays
  • Natural events
  • Transport issues
  • Remote delivery locations
  • Stock or dispatch delays
  • Incorrect customer details

SR INDIA TECHNOLOGY will not be liable for delays caused by third-party courier services or situations beyond our control. However, we will support customers with tracking and delivery updates wherever possible.

10. Order Tracking

Once the product is shipped, tracking details may be shared with the customer through SMS, WhatsApp, email, or phone call, depending on the order and courier partner.

Customers may contact our support team for delivery updates.

11. Large Products and Special Delivery

For large products, premium products, commercial orders, or installation-based products, delivery may be handled by courier, transport service, or SR INDIA TECHNOLOGY service team depending on location and product type.

Such orders may require prior coordination with the customer.

12. Contact for Shipping Support

For shipping, delivery, or tracking-related support, customers can contact us:

SR INDIA TECHNOLOGY


📞 Phone: +91 73833 13392


📧 Email: srindiaofficial@gmail.com


💬 WhatsApp: +91 73833 13392


🌐 Website: https://srindiaofficial.com

Please provide your order number, registered mobile number, and product name while contacting us.